Dear 安安,
You can use Mac, Windows, or any other computer as device as long you have Flash player installed.
Please visit
http://get.adobe.com/flashplayer/ to verify that you have the latest flash player. From there you can re-visit
http://5ik.tv/WatchNow/ to use our service.
If you're still having problem, and would like us to check it out, please install
TeamViewer and e-mail us the number shown on the software. From there we can have engineer have a look remotely.
thanks,
Amy Lam
5ik.tv