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Please visit http://get.adobe.com/flashplayer/
to verify that you have the latest flash player. From there you can re-visit http://5ik.tv/WatchNow/
to use our service.
If you're still having problem, and would like us to check it out, please install TeamViewer
and e-mail us the number shown on the software. From there we can have engineer have a look remotely.