Thanks for the feedback. The message usually indicates internet connection speed problem, rather than the device or the Android app.
When you use the Android app, do you have multiple viewing session(s) on other devices such as Roku or PC? Our system might get confuse so it's strongly recommended that you exit out viewing session when switching device. For example, close viewing session on Roku when you switch to eeePad.
Also do you have other internet activity that use a lot of bandwidth at the same time? Such as file download, YouTube, etc.
To determine network speed issue, you might like to test the following check list:
1. Speed test: To make sure your ISP is delivering service properly, you can measure by visiting this page:
Let's say your package is 6M, the download speed should reach 5M or so. If the speed doesn't meet, you might need to power cycle the router (the equipment comes with your ISP) and test again.
2. Device networking: it's always better to connect using wire rather than wifi. Please do so if possible.
Please let us know how it goes and we can at least come out with suggestion/ resolution according to the testing result.
thanks for your feedback and patience,