Having trouble on HTC One
Po-Jen Cheng
回覆#: 11
加入於: 2012/7/9
回覆: 2013年6月8日 上午 09:13 引用
I'm having troubling streaming on my HTC One.  It worked for a while, but for some reason wouldn't now.  It starts buffering, then stops in half a second and does nothing after that.  Would you fix it please?!

Sarah Cheng
5ik.TV Support
狀態: 版主
回覆#: 369
加入於: 2011/5/2
回覆: 2013年6月8日 下午 01:30 引用
Hi Sarah,
We are aware of problem with HTC One and is currently working on fixing the bug.

If you would, please send us the following info to help resolving the problem quicker:

1. the Android version on the device (e.g. Android 4.1)
2. HTC version

The info is available at Setting -> About

Thank you for your patience,
Amy Lam
5ik.TV
Po-Jen Cheng
回覆#: 11
加入於: 2012/7/9
回覆: 2013年6月8日 下午 09:37 引用
Android version 4.1.2
HTC Sense version 5.0
Software number 1.27.531.7
HTC SDK API level 5.12
Jason Wang
回覆#: 4
加入於: 2011/9/3
回覆: 2013年6月15日 下午 12:10 引用
I have the same problem too. It used to work fine, but stopped playing few days ago.
android : 4.1.2
htc sense version : 5.0
software num : 1.28.1540.16
sdk api lvl : 5.12
Jason Wang
回覆#: 4
加入於: 2011/9/3
回覆: 2013年6月25日 下午 09:24 引用
HI,

  Any update for this HTC problem?
5ik.TV Support
狀態: 版主
回覆#: 369
加入於: 2011/5/2
回覆: 2013年6月26日 上午 01:21 引用
Hi all,
We have determined the problem. It's caused by the built-in media player by HTC One, which is what we used across all Android devices.   We will replace the built-in media player in next release.

In the mid-time, here's how to use the HTC One device:

1. Install VPlayer (https://play.google.com/store/apps/details?id=me.abitno.vplayer.t&hl=en)
2. Install Google Chrome (https://play.google.com/store/apps/details?id=com.android.chrome)
3. Open Chrome and navigate to http://5ik.tv
4. Sign in using your 5ik.TV account
5. Click one of the channel you like to watch
6. Android will prompt to choice default media player.  Make sure to use VPlayer

If there's any other device that is experiencing the same problem, please be sure to let us know.

thanks for your feedback and patience,
5ik.TV
Po-Jen Cheng
回覆#: 11
加入於: 2012/7/9
回覆: 2013年6月26日 下午 09:11 引用
Nice workaround.  Thanks, Amy.  Hope you fix the issue with native media player soon.

Sarah
Edward Lin
回覆#: 6
加入於: 2011/8/22
回覆: 2013年7月21日 下午 09:19 引用
遇到了一樣的問題~~~~ 好喜歡 HTC ONE~~ 麻煩更新了!!  ANDORID APP 左邊的頻道清單的字排版好像怪怪的,有辦法處理一下嗎?

謝謝了~~~

另外,Android 的 FIREFOX 好像也不能看耶?  有人遇到一樣的問題嗎?